IT Case Study – SharePoint
Categories: Case Studies & Projects
Client : CC Pines
Industry : Design & Construct
IT Support : SharePoint Migration
CC Pines is a family-owned and run construction company specialising in challenging, multi-discipline, design & construct and construct only projects on the national and international stage. CC Pines is dedicated to excellence and equality; they hire and work with a diverse range of amazing people from all different backgrounds, culturally and professionally.
Founded in 1977, CC Pines head office remains on Sydney’s Northern Beaches, and they still see themselves as a modern version of the old-fashioned builder. They use advanced technology to demystify complexity while demonstrating authenticity for their clients in delivering a win-win outcome.
CC Pines are known for their expert ability to deliver a variety of jobs and with a niche in technical and high-risk projects. They provide excellent value for money and conduct themselves with integrity; they say what they mean and mean what they say.
» The Challenge«
Data was being stored across multiple locations and vulnerable
Normal operation for CC Pines sees employees on-the-go and away from the office frequently. This can make it challenging to ensure that all employees have quick, easy and secure access to the resources they need, wherever and whenever they may need it.
Before the SharePoint migration, data was not centralised, and it was in an on-premises server, laptop/desktop hard drives, Dropbox and Google drive. This fragmented storage led to issues locating files and ensuring correct version control.
Maintaining an on-premises server and ensuring that the data was backed-up in the case of an emergency was also an ongoing cost and risk for CC Pines.
Office 365 file management and migration to SharePoint
CC Pines were already looking towards SharePoint as a possible solution, but ITeam’s knowledge of the inner workings of the system helped make the decision clear. SharePoint provides a method to consolidate existing and future data to a reliable, secure location which is accessible from anywhere.
ITeam’s highly qualified project management team made the switch to SharePoint appear seamless for the users. We understand that significant changes to existing systems can make it difficult for employees to continue operating efficiently, so by analysing the client’s current environment ITeam were able to make the transition smooth.
After the migration, CC Pines was then in a comfortable position to move to Azure Active Directory (AD) and retire the on-premises Active Directory currently in place. Azure AD provides many benefits over the on-premises identity solution including high availability, simplified access, single sign-on, application proxy and many self-service features. ITeam performed this in a subsequent project after the successful SharePoint migration.
Multi-Factor Authentication (MFA) provides a critical layer of security for business accounts by linking a user’s phone to the login process. MFA prevents unauthorised access to the account even if a user’s email and password are compromised. Office365 automatically updates the entire suite of applications protecting the user from new threats as they emerge. Even with the above security, humans can still make mistakes sometimes, Microsoft’s Advanced Threat Protection (ATP) screens all incoming emails which protect users’ emails from malicious links in a sandbox environment, so no nasty surprises reach the user.
Ease of Use
By consolidating the data to a centralised location, employees can use their time more effectively rather than chasing down documents and revisions. Microsoft host the SharePoint site, which means that CC Pines do not need to spend time and resources maintaining on-premises servers. Microsoft provides redundancy for their data, but it is also backed up for total confidence.
Users do not see files they do not need through SharePoint groups which define levels of access. The SharePoint environment also encourages a higher degree of collaboration on documents which allows multiple parties to work on documents without the need to send it via email chains. SharePoint homepage provides a place to display valuable information, sites, documents or apps for employees to see when logging on putting the content that matters at the forefront.
Although the migration was planned and implemented before COVID 19, the use of SharePoint for file management and collaboration has made the transition to working from home far less painful. “Remote working has certainly been made easier with the move to the cloud” Ben Pines – CCPines CEO.
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