IT Case Study – SharePoint

Client : CC Pines
Industry : Design & Construct
IT Support : SharePoint Migration

CC Pines is a family-owned and run construction company specialising in challenging, multi-discipline, design & construct and construct only projects on the national and international stage. CC Pines is dedicated to excellence and equality; they hire and work with a diverse range of amazing people from all different backgrounds, culturally and professionally.

Founded in 1977, CC Pines head office remains on Sydney’s Northern Beaches, and they still see themselves as a modern version of the old-fashioned builder. They use advanced technology to demystify complexity while demonstrating authenticity for their clients in delivering a win-win outcome.

CC Pines are known for their expert ability to deliver a variety of jobs and with a niche in technical and high-risk projects. They provide excellent value for money and conduct themselves with integrity; they say what they mean and mean what they say.

» The Challenge«

Data was being stored across multiple locations and vulnerable

Normal operation for CC Pines sees employees on-the-go and away from the office frequently. This can make it challenging to ensure that all employees have quick, easy and secure access to the resources they need, wherever and whenever they may need it.

Before the SharePoint migration, data was not centralised, and it was in an on-premises server, laptop/desktop hard drives, Dropbox and Google drive. This fragmented storage led to issues locating files and ensuring correct version control.

Maintaining an on-premises server and ensuring that the data was backed-up in the case of an emergency was also an ongoing cost and risk for CC Pines.

 

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>>The solution<<

Office 365 file management and migration to SharePoint

CC Pines were already looking towards SharePoint as a possible solution, but ITeam’s knowledge of the inner workings of the system helped make the decision clear. SharePoint provides a method to consolidate existing and future data to a reliable, secure location which is accessible from anywhere.

ITeam’s highly qualified project management team made the switch to SharePoint appear seamless for the users. We understand that significant changes to existing systems can make it difficult for employees to continue operating efficiently, so by analysing the client’s current environment ITeam were able to make the transition smooth.

After the migration, CC Pines was then in a comfortable position to move to Azure Active Directory (AD) and retire the on-premises Active Directory currently in place. Azure AD provides many benefits over the on-premises identity solution including high availability, simplified access, single sign-on, application proxy and many self-service features. ITeam performed this in a subsequent project after the successful SharePoint migration.

>>Customer benefit<<

Security

Multi-Factor Authentication (MFA) provides a critical layer of security for business accounts by linking a user’s phone to the login process. MFA prevents unauthorised access to the account even if a user’s email and password are compromised. Office365 automatically updates the entire suite of applications protecting the user from new threats as they emerge. Even with the above security, humans can still make mistakes sometimes, Microsoft’s Advanced Threat Protection (ATP) screens all incoming emails which protect users’ emails from malicious links in a sandbox environment, so no nasty surprises reach the user.

Ease of Use

By consolidating the data to a centralised location, employees can use their time more effectively rather than chasing down documents and revisions. Microsoft host the SharePoint site, which means that CC Pines do not need to spend time and resources maintaining on-premises servers. Microsoft provides redundancy for their data, but it is also backed up for total confidence.

Productivity

Users do not see files they do not need through SharePoint groups which define levels of access. The SharePoint environment also encourages a higher degree of collaboration on documents which allows multiple parties to work on documents without the need to send it via email chains. SharePoint homepage provides a place to display valuable information, sites, documents or apps for employees to see when logging on putting the content that matters at the forefront.

 

Although the migration was planned and implemented before COVID 19, the use of SharePoint for file management and collaboration has made the transition to working from home far less painful. “Remote working has certainly been made easier with the move to the cloud”  Ben Pines – CCPines CEO.

 

Do you need assistance managing your computer files?

ITeam Consulting offers IT solutions designed to give business owners and managers peace of mind, you can ‘sleep easy’ knowing that your IT department is working around the clock, keeping the business infrastructure running. No surprises.

Our corporate IT services include :

IT Project Management
At ITeam, we have delivered many successful projects to our clients for over 19 years. A key difference with us is that the Solutions Architect, that envisions and designs your solution is also involved with the Project Manager to ensure we deliver what was agreed. This ensures total transparency and delivery throughout the process, as opposed to other IT providers who simply make a sale then hand-off to the team that implements it.

Managed IT Services
Managed services, outsourced IT, whatever you want to call it, we package solutions to meet your needs and exceed your expectations. Our Managed IT Services either complement your internal specialists or can deliver your total IT Services at a lower cost than if you had your own dedicated IT staff. You will have access to a team of specialists with a broad range of skills and experience, who keep up to date with the latest features and techniques to ensure your systems are providing increased benefit to your staff.

IT Procurement Services
ITeam can manage the full life cycle of your IT assets. Your IT assets are not just the physical devices you can touch, they also include maintenance or service agreements, warranties, domain names, web hosting and many more categories. Don’t ever miss renewing something critical to your business. We track all types of items in our system, get automated reminders for expiry and can report on the status or pending renewals at any time.

IT System and Computer Security
ITeam Consulting implements security solutions to protect your business from threats that are not just from hackers. Breaches to your environment are more likely to occur through users being tricked via email or unknowingly accessing compromised infected websites.

Computer and IT Consultancy
As the size and nature of your business changes, so will the needs of your IT systems. Our Consulting Services will architect solutions whether your systems are on-premise, in a data-centre or in the cloud.

Computer and IT Support
We will deal with your day to day IT support, while also providing long-term strategic input into your IT requirements. We monitor systems remotely to ensure that everything is working correctly and when issues are detected, we make sure they are fixed before they turn into problems.

More information

If you already have comfort with your current IT Services partner, then congratulations! Otherwise, contact us to arrange for a no-obligation review of your environment. We offer 24/7 computer support and after hours emergency assistance.

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